Return and Refund Policy

Thank you for shopping with IntMani. We want you to be completely satisfied with your purchase. If you are not satisfied, please review our return and refund policy below.

1. Returns Eligibility

• Items must be returned within 30 days of the delivery date.

• Products must be unused, in their original packaging, and in the same condition as received.

• Certain items, such as personal care products, perishable goods, and gift cards, are non-returnable.

2. How to Initiate a Return

To initiate a return, please contact our support team at support@intmani.com with the following details:

• Your order number

• The item(s) you wish to return

• The reason for the return

• Photos if the item is damaged or defective

Once your return request is approved, we will provide you with return instructions.

3. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• We recommend using a trackable shipping service, as we are not responsible for lost or undelivered returns.

4. Refunds Process

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 5-7 business days to your original payment method.

• If you do not receive your refund within the expected timeframe, please contact us at support@intmani.com.

5. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us at support@intmani.com.

6. Late or Missing Refunds

• If you haven’t received a refund yet, check with your bank or payment provider.

• If the issue persists, contact us at support@intmani.com for further assistance.

7. Cancellations

• Orders can be canceled within 24 hours of purchase. Once shipped, cancellations are no longer possible.

• If your order has already been processed, you must request a return after delivery.

8. Contact Us

For any return or refund inquiries, please email us at support@intmani.com.