Shipping Policy
Thank you for shopping with IntMani. We strive to ensure that your order is delivered in a timely and efficient manner. Please read our shipping policy carefully to understand how we process and deliver your orders.
1. Processing Time
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Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment is received.
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You will receive a confirmation email with tracking information once your order has been shipped.
2. Shipping Rates & Delivery Estimates
Shipping charges will be calculated at checkout based on your location and selected shipping method. Estimated delivery times:
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Standard Shipping: 22-30 business days
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Express Shipping: 16-20 business days
Delivery times may vary based on destination, customs processing, and carrier delays.
3. Shipping Destinations
We currently ship to [List of Countries/Regions]. If your location is not available at checkout, please contact us at support@intmani.com.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track your order using the provided link.
5. Delayed or Lost Shipments
If your package is delayed beyond the estimated delivery time, please check the tracking details. If it has been lost in transit, contact us at support@intmani.com so we can assist you.
6. Shipping Address & Changes
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Ensure that your shipping address is accurate before placing an order.
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If you need to update your address, please contact us immediately. Once an order is shipped, we cannot make changes.
7. Damaged or Missing Items
If your order arrives damaged or with missing items, please email us at support@intmani.com within 48 hours of delivery with your order number.
8. International Shipping & Customs Fees
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Customers are responsible for any customs duties, taxes, or import fees.
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Customs processing may delay delivery, which is beyond our control.
9. Returns Due to Undeliverable Address
If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for reshipping fees.
10. Contact Us
For any shipping-related inquiries, please email us at support@intmani.com.